A quarter of recalled vehicles are never repaired. How to run the NHTSA recall search properly, what a free remedy legally entitles you to, and why an IIHS award and a five-star rating measure different things.

About one in four recalled vehicles in the United States never gets fixed. The National Highway Traffic Safety Administration’s 2025 annual recalls report, published in March 2026, puts the average completion rate for vehicle recalls at 73.4 percent for 2024. For child safety seat recalls the figure is 12.3 percent. The repair is free, by law, and a quarter of owners either never hear about it or never act on it.

Checking takes about fifteen minutes and requires one piece of information you already have: the vehicle identification number. This is what to check, in what order, and what the results actually mean, because the two main American safety rating systems measure different things and a vehicle can score well on one while scoring badly on the other.

Step one: the recall search, five minutes

NHTSA maintains a recall lookup that accepts a VIN or a license plate. Two limitations on the results matter and are not obvious from the interface.

First, the search returns unrepaired recalls only. A recall already completed on your vehicle, by you or by a previous owner, does not appear. That is useful when buying used: a clean result means no outstanding work, not that the car has never been recalled.

Second, the search does not return recalls more than 15 years old. On an older vehicle, a clean result is less informative than it looks.

NHTSA states that VINs are added continuously and advises checking regularly. That is not boilerplate. A recall announced in 2026 covering a vehicle you bought in 2019 will not appear until the manufacturer loads the affected VINs, which can lag the announcement. Checking twice a year is a reasonable cadence.

Step two: understand what a free remedy actually entitles you to

The rules here are statutory and specific, and knowing them is the difference between getting a repair and being told no.

Rule What it says
Owner notification Manufacturers must notify registered owners by first class mail within 60 days of notifying NHTSA
Vehicle age limit Free remedy applies if the vehicle was not more than 15 years old on the date the defect or noncompliance was determined, measured from the original sale date
Tire age limit Free repair or replacement only for tires purchased within five years of the determination
Tire deadline Tires must be brought to a dealer within 180 days of receiving the recall notification
Remedy options The manufacturer may repair at no cost, replace with an identical or comparable vehicle, or refund the purchase price less a reasonable depreciation allowance
Which dealer Dealers are generally required by their agreements with the manufacturer to honour recalls at no charge regardless of where the vehicle was bought

Note the asymmetry between vehicles and tires. A vehicle gets 15 years from the determination date; a tire gets five years from purchase and a 180-day clock from the notice. Tire recall notices are the ones most worth opening immediately.

The two provisions people most often need: a dealer who did not sell you the car still has to do the work for free, and you are entitled by law to a remedy without charge and within a reasonable time. If a dealer refuses or stalls indefinitely, the next call is to the manufacturer rather than to another dealer.

Remedy availability is usually not the obstacle. The 2025 annual report states that nearly 80 percent of vehicle recalls have a final remedy available within 60 days. When a remedy is genuinely not yet available, the manufacturer should provide interim guidance, and some recalls carry advisories not to drive the vehicle or to park it away from structures until repaired. Those are not suggestions.

Step three: the safety ratings, and why there are two of them

This is where most buyers go wrong, because they treat a five-star NHTSA rating and an IIHS award as interchangeable measures of the same thing. They are not.

What NHTSA’s five-star program tests

NHTSA’s New Car Assessment Program runs four assessments:

  • A frontal crash test simulating a head-on collision at 35 miles per hour between two vehicles of similar weight, measuring injury to head, neck, chest and femur
  • A side barrier test in which a 3,015 pound moving barrier strikes a stationary vehicle at 38.5 miles per hour, measuring head, chest, abdomen and pelvis injury
  • A side pole test in which the vehicle is pulled sideways at 20 miles per hour into a pole
  • A rollover assessment based on a Static Stability Factor measurement of how top-heavy the vehicle is, plus a dynamic driving manoeuvre

The Overall Vehicle Score combines injury probabilities from the frontal and side tests with rollover resistance, weighted to reflect the real-world proportions of each crash type, and compares the result against fleet averages.

Here is the limitation that changes how you should read a star rating, stated by NHTSA itself. Frontal crash ratings may only be compared between vehicles in the same class and within 250 pounds of each other. The side barrier, side pole and rollover ratings can be compared across all classes, but the Overall Vehicle Score carries the same class and weight restriction as the frontal rating.

So a five-star compact and a five-star full-size SUV are not telling you they are equally safe. They are each telling you they performed well against vehicles of roughly their own weight. In a collision between the two, physics does not consult the star count.

What IIHS tests

The Insurance Institute for Highway Safety runs a different and broader lineup: small overlap front, moderate overlap front, side, headlights, front crash prevention for vehicle-to-vehicle, front crash prevention for pedestrians, seat belt reminders, child seat anchor usability, and whiplash prevention. Vehicles receive ratings of good, acceptable, marginal or poor rather than stars.

Two of those tests have no NHTSA counterpart and both matter. The small overlap front test loads the structure outboard of the main frame rails, a crash mode that defeated a number of vehicles that had done well in NHTSA’s full-width frontal test. And headlights are rated, which is unusual and consequential, since a large share of fatal crashes happen in darkness and headlight performance varies enormously between trim levels of the same model.

The comparison, side by side

Dimension NHTSA five-star IIHS
Scale One to five stars Good, acceptable, marginal, poor
Frontal Full-width barrier at 35 mph Small overlap and moderate overlap, including a rear passenger measurement
Side Moving barrier at 38.5 mph and pole at 20 mph Updated side test
Rollover Static Stability Factor plus dynamic manoeuvre Not rated
Headlights Not rated Rated, and required for awards
Crash avoidance Technologies listed as recommended Rated, and required for awards
Cross-class comparison Overall score valid only within class and within 250 pounds Absolute thresholds, same for every vehicle

That last row is the practical takeaway. IIHS awards are absolute: a good rating in the small overlap test means the same thing on a sedan and on a pickup. NHTSA’s overall score is relative to a weight band. Use IIHS when comparing across vehicle types and NHTSA when comparing within one.

Step four: read the award criteria, not the award

For the 2026 award year, IIHS named 80 winners across ten categories: 58 Top Safety Pick Plus and 22 Top Safety Pick.

Top Safety Pick requires good ratings in the small overlap front, moderate overlap front and side tests, plus headlights rated acceptable or good as standard equipment, plus pedestrian front crash prevention rated acceptable or good as standard.

Top Safety Pick Plus requires all of that with two items tightened: pedestrian front crash prevention must be good rather than merely acceptable, and vehicle-to-vehicle front crash prevention 2.0 must be acceptable or good as standard.

The phrase doing the quiet work in both is “standard availability.” An award can depend on equipment that is standard on the version IIHS tested. Headlight performance in particular is frequently trim-dependent, so a model carrying an award is not a guarantee that the specific car on the lot has the rated headlights. Ask which headlight system the vehicle has and check that specific rating. If the answer involves a feature you have to option up to get, which is also true of much driver assistance equipment covered in the guide to driver assist features, the award on the brochure may not describe the car in front of you.

Step five, used cars only: the title history

A recall search tells you about outstanding factory work. It tells you nothing about whether the vehicle has been written off and rebuilt.

The National Motor Vehicle Title Information System, operated under the Department of Justice’s Office of Justice Programs through the Bureau of Justice Assistance, is the federal database for that. Reports from its approved providers include title and brand information and salvage and total loss information. A branded title, a salvage record or a total loss entry is not automatically disqualifying, but it should change the price, the insurance conversation and whether you pay for an independent inspection.

This is a different check from a commercial vehicle history report and is worth doing in addition to one, not instead. It also pairs with the judgment covered in deciding between new and used and in buying a car entirely online, where you cannot inspect before committing.

The fifteen-minute checklist

  1. Find the VIN. Lower corner of the windscreen on the driver’s side, on the door jamb sticker, and on the insurance card and title.
  2. Run the NHTSA recall search by VIN. Remember it shows unrepaired recalls only, and nothing older than 15 years.
  3. If anything appears, call any franchise dealer for that brand and book it. No charge, regardless of where the car was purchased. If a tire recall appears, treat the 180-day clock as real.
  4. Look up the IIHS ratings for the exact model year and, where it matters, the exact trim. Check the headlight rating specifically, not just the award badge.
  5. Look up the NHTSA star rating, and read it within its weight class rather than across classes.
  6. For a used vehicle, run an NMVTIS report before paying a deposit, not after.
  7. Register the car in your own name with the manufacturer if you bought it used. Recall notices go to registered owners by mail; if the manufacturer’s record still shows the previous owner, the notice goes there.
  8. Diarise a recall recheck every six months. This is the step that would move the 73.4 percent completion rate, and it costs nothing.

What the recall numbers suggest about the system

One figure in NHTSA’s 2025 annual report is worth sitting with. Of 891 vehicle recalls filed in 2025, 789 were manufacturer-initiated without agency influence, covering roughly 14.44 million vehicles. The remaining 102 were influenced by NHTSA action and covered roughly 14.83 million vehicles. A hundred-odd recalls prompted by the regulator touched more vehicles than the 789 that manufacturers filed on their own.

Total recall activity for 2025 came to 997 recalls across 31.27 million vehicles and equipment items, comprising 891 vehicle recalls, 82 equipment recalls, 16 child seat recalls and 8 tire recalls.

Read that alongside the completion rate and the picture is reasonably clear. Defects get found, remedies become available quickly for most of them, and then the process depends on individual owners opening mail and booking appointments, at which point roughly a quarter of the work never happens. On child seats, where the stakes are highest and the registration cards most often go unsent, nearly nine in ten recalled units are never remedied.

Nothing in this checklist fixes that system. It fixes it for your car, which is the only part you control, and it takes about as long as waiting for a coffee. The honest caveat is that a clean recall search and a Top Safety Pick badge are not a safety guarantee; they are the absence of known outstanding defects and a good score on a specific set of tests. Crashes that do not resemble those tests remain exactly as dangerous as they were.

Where these figures come from

  • National Highway Traffic Safety Administration, Recalls, and the recall lookup guidance
  • National Highway Traffic Safety Administration, Motor Vehicle Safety Defects and Recalls: What Every Vehicle Owner Should Know
  • National Highway Traffic Safety Administration, 2025 Annual Report on Safety Recalls, published March 2026
  • National Highway Traffic Safety Administration, 5-Star Safety Ratings
  • Insurance Institute for Highway Safety, About Our Tests
  • Insurance Institute for Highway Safety, 2026 Top Safety Pick awards
  • US Department of Justice, Bureau of Justice Assistance, National Motor Vehicle Title Information System

General information, current as of October 2026, and not personalised advice. Recall status, ratings and award criteria change; check the primary sources for your specific vehicle before acting.

About the author

Answerunboxed Editorial

Answerunboxed is an independent consumer guide covering money, insurance, health, home, auto, technology and careers for readers in the United States. Every article is researched from primary sources — IRS publications, CDC and NIH guidance, NAIC filings, CFPB and FTC material — and links to the sources it relies on so you can check the work yourself. We are not licensed financial advisers, insurance agents, tax professionals or physicians, and nothing published here is personalised advice for your situation.